BitGym's patented cardio tracking technology uses the front facing camera built into your phone or tablet to determine your exercise cadence. If you are having problems using it, please consult the following guide.

1. Ensure correct device placement on the machine or nearby shelf.

2. Make sure the camera can see you.

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3. Be aware of these special problems.

If you want to switch the app into manual tracking please do the following.

1. First, select and start a tour.
2. Once it starts, you can tap the screen anywhere which will slide up a "tours settings" menu.
3. Right below the half-circle speed indicator, there is a button which reads, "switch to manual" which will disable the visual cadence tracking and turn on a manual mode.
4. You can also adjust the speed off playback by swiping left and right on the half-circle.

Custom Phone / Tablet Mounts

If you don’t have a built in magazine rack on your cardio machine, or if you don’t like the placement, there are alternative solutions. A search for “treadmill tablet mount” or “bike tablet mount” on a retailer such as Amazon is likely to yield good results. We no longer link to specific ones due to availability shifting so quickly. You will likely see low cost “spider” style flexible mounts, and we’ve had good luck with these. You may also consider a wall mounting solution if your machine is facing a suitable wall.