If you have your front-facing camera disabled in your iOS Settings > Restrictions section, we won't be able to load the camera feedback correctly. The software falls back to an ineffective tracking system which uses vibration - to resolve this problem you must enable the camera permissions for the device and start BitGym again.
Articles in this section
- Why are the tours downloading slow?
- What heart rate monitors are compatible with BitGym?
- How do I connect my heart rate monitor?
- Why is the app freezing?
- Why isn’t there sound?
- I have a paid subscription, why are some sections of tours are still locked?
- Why isn’t my stage progress being saved?
- Why does AirPlay screen is small or has black bars
- Why do some tours not have nature sounds?
- Why is there a white funnel or V shown at bottom of screen?