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  1. BitGym
  2. Help Topics

Help Topics

Exercise and Speed Tracking

  • BitGym Tracking: How does it work?
  • Enabling camera permissions on iOS
  • Submitting exercise tracking reports

Audio/Video Issues

  • Streaming video performance and internet connection speed
  • Troubleshooting crashing on iOS
  • No audio on iOS due to being in Silent mode

Tour Content on BitGym

  • Resuming Tours: Checkpoints and Stages
  • Finding Tours: Immersive Tours & Guided Tours
  • Downloading tours for offline use
  • Guided: Maximum Heart Rate
  • Displaying BitGym on your television
  • Guided: Cardio Coach Blue, Green, Orange & Red Zones

Subscription Management

  • Managing your iOS BitGym subscription
  • Canceling your subscription
  • Cancelation and Refund policy

Basics

  • Installing a BitGym version without Google Play
  • Using BitGym on your cardio machine
  • BitGym Membership vs Free Access (Price)

Testing and Custom Applications

  • The Virtual Active app and BitGym
  • [Android] The BitGym Beta
  • BitGym Experimental (Alpha/Beta) programs
  • Can I switch from the Android beta back to the production version?