Help Topics

Troubleshooting - Exercise and Video

• Streaming video performance and internet connection speed
• Enabling camera permissions on iOS
• Submitting exercise tracking reports
• Troubleshooting crashing on iOS
• No audio on iOS due to muted ringer

Content

• Maximum Heart Rate
• Immersive Tours & Coached Tours
• Circuits and Additional Content
• Community Circuits

Subscription Management

• Cancelation policy
• Canceling your subscription
• Managing your iOS BitGym subscription

Basics

• Using BitGym on your cardio machine
• Displaying BitGym on your television
• BitGym Free vs Paid memberships
• Downloading tours for offline use