Help Topics

Exercise and Speed Tracking

• BitGym Tracking: How does it work?
• Enabling camera permissions on iOS
• Submitting exercise tracking reports

Audio/Video Issues

• Streaming video performance and internet connection speed
• Troubleshooting crashing on iOS
• No audio on iOS due to muted ringer

Tour Content on BitGym

• Resuming Tours: Checkpoints and Stages
• Finding Tours: Circuits and Additional Content
• Finding Tours: Immersive Tours & Guided Tours
• Finding Tours: Community Circuits
• Downloading tours for offline use
• Guided: Maximum Heart Rate

See all 8 articles

Subscription Management

• Managing your iOS BitGym subscription
• Canceling your subscription
• Cancelation and Refund policy

Basics

• Using BitGym on your cardio machine
• BitGym Free vs Paid memberships

Testing and Custom Applications

• [Android] The BitGym Beta
• BitGym Experimental (Alpha/Beta) programs
• Can I switch from the Android beta back to the production version?