Help Topics

Basics

• BitGym in your local language
• BitGym on Apple TV
• BitGym on your television

Exercise and Speed Tracking

• Selecting a cardio machine
• Using BitGym with camera speed tracking
• Speed tracking with BitGym
• Connect a Bluetooth cardio sensor or FiTness Machine Service (FTMS) cardio machine
• BitGym Camera Tracking: How does it work?
• Connect a heart rate monitor (HRM)

See all 7 articles

Audio/Video Issues

• Streaming video performance and internet connection speed
• Troubleshooting crashing on iOS

Tour Content on BitGym

• Finding Tours: Immersive Tours & Guided Tours
• Resuming Tours: Checkpoints and Stages
• Downloading tours for offline use
• Guided: Cardio Coach Blue, Green, Orange & Red Zones
• Guided: Maximum Heart Rate

The BitGym Membership

• BitGym Membership vs Free Access (Price)
• BitGym subscription — purchasing and management
• Canceling your subscription
• Membership cancelation and refund policy

Testing and Custom Applications

• Installing BitGym on Android without using a store
• The Virtual Active app and BitGym
• BitGym experimental programs (alpha/beta tests)