FAQ
Before Getting Started
Hardware and Device Questions
- Why am I seeing an error about "SSL" when I launch BitGym on my Android device?
- Limited BitGym support on Fire TV
- How can I use BitGym without an exercise machine?
- Do you support Casting or Chromecast?
- Enabling camera permissions on iOS
- What heart rate monitors are compatible with BitGym?
Downloads and Offline mode
Content Questions
- What are the RPE numbers shown in guided tours?
- Why is the app freezing?
- Why isn’t there sound?
- I have a paid subscription, why are some sections of tours are still locked?
- Why isn’t my stage progress being saved?
- Why do some tours not have nature sounds?