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Before Getting Started
Can I use the app free?
Will BitGym work with my device?
Does BitGym work on my Windows device or Mac?
Does BitGym support VR?
What cardio machine do you recommend?
Why are the tours downloading slow?
Where are my downloaded tours?
What heart rate monitors are compatible with BitGym?
How do I connect my heart rate monitor?
Why is the app freezing?
What are the color zones?
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Why can't I reset my password?
Why can’t I log in?
How can I change the email which I use to log in?
Can I use my account/subscription on multiple devices?
Why does it show me as free when I have paid?
Why am I being charged twice?
How do I change my method of payment?
Why does the Premium upgrade price just shows "Loading"
Why did I get a PayPal or Amazon billing cancelation notice?
How do I redeem my coupon?
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