FAQ
Before Getting Started
Hardware and Device Questions
- How can I use BitGym without an exercise machine?
- Do you support Casting or Chromecast?
- Can I connect a speed sensor or cadence over either ANT+ or Bluetooth?
- What heart rate monitors are compatible with BitGym?
- How do I connect my heart rate monitor?
- Can I play, pause and control my own music while using BitGym?
Downloads and Offline mode
Content Questions
- What are the RPE numbers shown in guided tours?
- Why is the app freezing?
- Why isn’t there sound?
- I have a paid subscription, why are some sections of tours are still locked?
- Why isn’t my stage progress being saved?
- Why do some tours not have nature sounds?