This usually means your in app purchases are disabled in the parental controls for this device.
- From your home screen, tap the Settings app
- Tap General
- Scroll about halfway down the page and tap Restrictions
- Once the passcode is entered, scroll down to the Allowed Content section. Slide the In-App Purchases slider to On
Alternatively you can purchase monthly and yearly plans through our website without using an In-App Purchase in iTunes. Visit https://www.bitgym.com/profile for details.