The BitGym Membership

Basics

• BitGym Membership vs Free Access (Price)

Your BitGym profile/account

• Why can't I reset my password?
• Why can't I log in?
• How can I change the email which I use to log in?
• Can I use my account/subscription on multiple devices?

Managing your membership

• Membership cancelation and refund policy
• BitGym subscription — purchasing and management
• Canceling your subscription
• Deleting your account

Subscription/Payment FAQ

• How do I find my membership payment platform? | (In-app purchase vs BitGym Direct)
• The Virtual Active app and BitGym
• How will the 2023 pricing revision affect me?
• Why does it show me as free when I have paid?
• Why am I being charged twice?
• How do I change my method of payment?

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