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  1. BitGym
  2. The BitGym Membership

The BitGym Membership

Basics

  • BitGym Membership vs Free Access (Price)

Your BitGym profile/account

  • Why can't I reset my password?
  • Why can't I log in?
  • How can I change the email which I use to log in?
  • Can I use my account/subscription on multiple devices?

Managing your membership

  • Membership cancelation and refund policy
  • BitGym subscription — purchasing and management
  • Canceling your subscription
  • Deleting your account

Subscription/Payment FAQ

  • How do I find my membership payment platform? | (In-app purchase vs BitGym Direct)
  • The Virtual Active app and BitGym
  • Why does it show me as free when I have paid?
  • Why am I being charged twice?
  • How do I change my method of payment?
  • Why does the Premium upgrade price just shows "Loading"
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