BitGym Knowledgebase
Help Topics
FAQ
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Troubleshooting - Exercise and Video
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Content
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Subscription Management
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Basics
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Content Issues
- What heart rate monitors are compatible with BitGym?
- How do I connect my heart rate monitor?
- Why is the app freezing?
- Why isn’t there sound?
- Why are the tours downloading slow?
- I have a paid subscription, why are some sections of tours are still locked?
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Account Questions
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Payment Questions
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Before Getting Started
- Can I use the app free?
- Will BitGym work with my device?
- Where are my downloaded tours?
- Does BitGym work on my Windows device or Mac?
- Can I switch from the Android beta back to the production version?
- Does BitGym support VR?