BitGym Knowledgebase
Help Topics
FAQ
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Exercise and Speed Tracking
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Audio/Video Issues
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Tour Content on BitGym
- Resuming Tours: Checkpoints and Stages
- Finding Tours: Circuits and Additional Content
- Finding Tours: Immersive Tours & Guided Tours
- Finding Tours: Community Circuits
- Downloading tours for offline use
- Guided: Maximum Heart Rate
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Subscription Management
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Basics
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Testing and Custom Applications
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Hardware and Device Questions
- Do you support Casting or Chromecast?
- Can I connect a speed sensor or cadence over either ANT+ or Bluetooth?
- What heart rate monitors are compatible with BitGym?
- How do I connect my heart rate monitor?
- Can I play, pause and control my own music while using BitGym?
- Why is the AirPlay screen small/Why does AirPlay have black bars?
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Downloads and Offline mode
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Before Getting Started
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Content Questions
- What are the RPE numbers shown in guided tours?
- Why is the app freezing?
- What are the color zones?
- Why isn’t there sound?
- I have a paid subscription, why are some sections of tours are still locked?
- Why isn’t my stage progress being saved?
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Login/Profile Questions
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Subscription/Payment Questions