Using BitGym

Getting started

• Can I use BitGym for free?
• BitGym compatibility with smart devices
• BitGym in your local language
• What cardio machine do you recommend?
• BitGym on your television
• Why does BitGym ask to use my camera?

BitGym on iOS and Android devices

• Why am I seeing an error about "SSL" when I launch BitGym on my Android device?
• Enabling camera permissions on iOS
• Troubleshooting crashing on iOS
• Installing BitGym on Android without using a store
• Can I play, pause and control my own music while using BitGym?

Compatible peripherals and additional platforms

• BitGym on Vision Pro
• BitGym on Apple TV
• BitGym on Google TV (or Android TV)
• BitGym on Fire TV (Amazon)
• Do you support Casting or Chromecast?
• What heart rate monitors are compatible with BitGym?

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Navigating BitGym content

• What are Immersive Tours & Guided Tours?
• Resuming Tours: Checkpoints and Stages
• Downloading tours for offline use
• Why isn’t my stage progress being saved?
• Why are tours not downloading?
• Why are my tours locked?

During your BitGym workout

• Streaming video performance and internet connection speed
• What are the RPE numbers shown in guided tours?
• Guided: Cardio Coach Blue, Green, Orange & Red Zones
• Guided: Maximum Heart Rate
• Why is the app freezing?
• Why isn’t there sound?

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Exercise and Speed Tracking

• Selecting a cardio machine
• How can I use BitGym without an exercise machine?
• Speed tracking with BitGym
• Using BitGym with camera speed tracking
• Submitting exercise tracking reports
• Connect a Bluetooth cardio sensor or FiTness Machine Service (FTMS) cardio machine

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